OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
122 ratings and 85 comments received in the last 90 days.
03 October 2025
Helpful
30 September 2025
It was all very straight forward. A very streamlined process.
26 September 2025
Everything was handled perfectly.
23 September 2025
Very good communication and service.
20 September 2025
Luke was fantastic in helping us find the right Mini and the right deal. His communication through the process was regular and clear - very much appreciated!
19 September 2025
Callum made ordering the car a simple process and kept me informed along the way.
16 September 2025
Again, Callum explained everything in detail, and Charlotte would also drop me a call to keep me updated. I had purchased my previous car from Charlotte and it was great to see her again
03 September 2025
Callam Edwards was excellent. Gave me all the information I needed but also didn't put me under any pressure to make a purchase.
03 September 2025
Great customer service, very friendly and approachable team who went the extra mile to accommodate us!
11 October 2025
No problems, helpful staff, perfect service
09 October 2025
Im very satisfied with the service and very nice to get car washed. However, i also had an MOT, i had advisory regarding battery case corrosion, which is a little worrying, i have asked for advice regarding the work involved and cost, still waiting
08 October 2025
Overwhelming care to attention by Kelly
05 October 2025
Cleaning was a bit pants
04 October 2025
Kelly was amazing and super welcoming, and made sure I was informed and comfortable during my service. The sales team offered me a desk to work at which was really nice of them and they just went above and beyond
04 October 2025
Always made to feel welcome
02 October 2025
Very good job and very helpful staff
02 October 2025
Very friendly efficient service. A job well done
01 October 2025
Completely satisfied
01 October 2025
Easy and stress free
04 October 2025
Good handover