OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
110 ratings and 72 comments received in the last 90 days.
04 June 2025
Jake was brilliant at explaining everything and helping us choose the right car!
01 June 2025
Good communication throughout the sale. Much trouble was taken to ensure that I understood all aspects of the functions in the car and on the app.
25 May 2025
Five star service
03 May 2025
Purchase was straightforward, lots of good communication from Jacob. There was a mix up with my order so I didn't get exactly what I wanted, the car is gorgeous so I took it anyway. I love it and the handover was helpful.
01 May 2025
Overall we were very happy. Felt a little pressured to take the car earlier than we wanted to but it's all worked out ok in the end.
22 April 2025
Luke was fantastic. He provided excellent service from start to finish, and made sure I got a car that suited my requirements - including colour and spec. Luke understood what I was looking for, and ensured I got what I wanted as quickly as possible.
08 April 2025
Friendly, polite, kept up to date during whole process
27 March 2025
Purchase / pick up and assistance was excellent from the seller
23 March 2025
The kept me informed on delivery. They also provided good advice when choosing which model was right for me.
04 June 2025
As per above, I've been coming to this depot for years, but never had the experience I had on Friday. Amazing service throughout by Kelly.
03 June 2025
Jacob did a brilliant job helping us choose the right car and explaining things.
03 June 2025
its good
29 May 2025
Kelly was great.
27 May 2025
Good communication
27 May 2025
Kelly was very helpful and kept me updated frequently
26 May 2025
A lovely welcome from the receptionist, Kelly was very efficient and organised.
24 May 2025
Colleagues very helpful and knowledgeable
23 May 2025
My tyre was changed, and a recall also carried out
22 May 2025
Very happy, nice and friendly, informative and called regularly. Kelly is brilliant.
04 June 2025
Exceptional customer service