OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
125 ratings and 82 comments received in the last 90 days.
27 March 2025
Purchase / pick up and assistance was excellent from the seller
23 March 2025
Luke was very helpful & on hand when needed
23 March 2025
The kept me informed on delivery. They also provided good advice when choosing which model was right for me.
23 March 2025
My salesman Jake was extremely good, very knowledgeable concerning mini, best handover ever
22 March 2025
Nothing was to much trouble when answering our questions. Compared to our previous Mini. All the latest technology in our new Mini was fully explained during a test drive in a similar modal.
05 March 2025
Amazing service & always available if I had any questions - Luke & Iain at Mini Stansted were super helpful!
03 March 2025
Brilliant sales service and a professional handover with added surprise of unveiling of the car
25 February 2025
Issy
24 February 2025
The buying experience was OK but it was frustrating to be bombarded with finance and insurance options that I made it very clear I did not want.
21 April 2025
High price compared to other garages so won't use all the time but service and team are great.
21 April 2025
Kelly Brace on reception was very welcoming and helpful I was Very satisfied with my experience
21 April 2025
Always kept updated and informed
20 April 2025
Easy check in service and kept informed of how service was going
16 April 2025
Pleasant and helpful staff - particularly Jacob
15 April 2025
Lucy was a fabulous host and kept me informed throughout the entire process
15 April 2025
The information that was given to me about my car was great.
14 April 2025
1- car damaged. 2- still waiting for a follow up call to re book in
12 April 2025
Work was carried out on time
09 April 2025
Communication is great. Friendly staff.
08 April 2025
Friendly, polite, kept up to date during whole process