OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
100 ratings and 69 comments received in the last 90 days.
19 August 2025
Very pleased
16 August 2025
Easy communication
14 August 2025
Friendly and informative
27 July 2025
We were very lucky to have Issy as our contact at Stansted, lovely young lady and made the entire process smooth and hassle free Gold star to her for her professionalism and excellent customer service
27 July 2025
As above
22 July 2025
Everything was simple, explained well, and no drama
22 July 2025
Great service throughout
07 July 2025
Nice people to do business with
23 June 2025
As above Callum was very professional and knew the car.
27 August 2025
Service and MOT done quickly. Would gave Given 4 stars instead of 5 because I didn't get the promised video health check.
27 August 2025
Was given clear advice on what needed doing and what wasn't immediately important
24 August 2025
Service always good
23 August 2025
In for a MINI summer health check. All done on time and at a good price
23 August 2025
Misled on time to complete service.
20 August 2025
Often have to wait long when I pick the car up.
17 August 2025
great friendly service with a smile
17 August 2025
Staff were very helpful and reassuring. Fantastic service. It is always lovely to visit the MINI showroom. The sit and wait service is great.
14 August 2025
Dash cam removed , not sure why, and not put back
12 August 2025
Easy and efficient to book in the mini service (oil and micro filter change). Very accommodating as got stuck in traffic travelling and were still able to get the work completed.
19 August 2025
Very nice show room, very friendly staff