OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
125 ratings and 69 comments received in the last 90 days.
25 July 2024
Very good sales rep: Ashley
14 July 2024
Excellent sales service
02 July 2024
We had a problem but it was resolved very professionally by the manager and staff .
25 June 2024
Very satisfied . It would have been a 10 but waiting for my new mats to be delivered and fitted
01 September 2024
Good communication throughout
30 August 2024
Everything went very smoothly, and the bill was as I expected
30 August 2024
No issues
29 August 2024
Good service
27 August 2024
Prompt and well managed
24 August 2024
Attentative staff who kept me updated while i waited
21 August 2024
Customer service was great with Lucy keeping me informed
21 August 2024
I couldn't fault the service
19 August 2024
Very happy with the friendly and professional service from all involved from start to finish.
19 August 2024
Felt the staff, particularly Luke were helpful and proactive in helping us find out new car
04 August 2024
The Bishops Stortford branch were very good. Christian was an excellent salesman.