OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
116 ratings and 69 comments received in the last 90 days.
18 April 2024
Smooth and quick, all online which was ideal
12 April 2024
Staff helpful
09 April 2024
Charlotte, the Sales Manager is the reason I always return to whichever branch she works and ultimately the reason I choose mini. Charlotte's unique manner and attentiveness stands her above many. She is knowledgeable and her honest and open opinio
04 April 2024
Service from Ashley King was very good.
03 April 2024
Cristian Clark very helpful fast and efficient
28 March 2024
Every thing was perfect
21 March 2024
from start to finish really looked after us , and took my wife through every aspect of the sale inc test drives spec s colour choices and advice , and on the day of the pick up spent ages with her setting up the car so everything was working
21 March 2024
Exstremly satisfied
21 March 2024
It was fine we were just switching out one car for another exactly the same.
01 May 2024
Always a good service and friendly
01 May 2024
Outstanding customer service!
23 April 2024
Great service
22 April 2024
Abby S was friendly and helpful and I had my car back within 2 - 3 hours.
22 April 2024
Firstly they let dogs in the showroom! They have always provided efficient and reliable service.
21 April 2024
No issues. Quick and simple to deal with. Staff helpful
20 April 2024
It was a better experience than Services I had with my previous Mini at another dealership. It was worth travelling a greater distance from home to get this level of customer care.
13 April 2024
Very happy with the service provided.
12 April 2024
On time, follow up phone call to say when ready. Video of what they were looking at. Car washed and ready on time.
11 April 2024
The process of dropping my mini for MOT & service was smooth and simple. Everything ran like clockwork. What impressed me greatly was that at no point was I ever left wondering where to go - a member of staff would automatically step in and guide me
30 April 2024
Just very helpful and friendly